When organising a vehicle service, it’s important that you establish what level of service the vehicle is due.
Small = Standard Service
Medium = Full Service
Large = Major Service
It might be wise to establish what has been carried out previously. We have found that many people don’t know what is involved and what parts are replaced within each service.
Some garages will change only your oil filter, others will carry out a full service. A good garage will follow a service checklist and give you a copy of that completed checklist as a confirmation of a job well done. Good Garage Scheme members carry out your service incorporating the Industry Standard Service Checklist. (major service only)
Does your car need a service?
Most modern cars only needs a service once a year, but low milage users may go every two years. The manufacturer’s service handbook will set what is best for your car. The type of service you need will also be affected by how you use your car. For example, lots of short journeys where the engine does not have a chance to warm up properly will probably mean more frequent oil and filter changes. This is especially important for Diesel engined vehicles.
Running faults and repairs
Ask to speak to a mechanic or a technician about the problem. Explain the problem in as much detail as you can. If you can, include when the problem occurs, for example only when the engine is cold, or after the vehicle has been left standing.
Do I need to take my new car to a main dealer for its service?
NO NO NO We have the very latest diagnostic tools and keep up to date with IMI learning technical courses.
European Commission rules on car block exemption came into full effect in October 2003. This ruling allows independent garages the same access to technical information on your car from the manufacturer, and more importantly, it means you do not need to go back to a franchise dealer to retain warranty cover.